Freshdesk Costs Vs Box Cost: Choose the best PM Software 2023



Freshdesk, a SaaS-based customer service platform, provides all the tools you need to deliver outstanding customer service. Access detailed reports, self-service options, SLA management, SLA admin, and more are all available through Freshdesk.

Box is the Content Cloud.

Freshdesk Project Management

Freshdesk, a cloud-based customer service system, guarantees higher satisfaction and engagement.

Freshdesk Key Features

Higher Productivity

Automatically assign tickets to agents and groups based on their skills and workload. Based keywords and bandwidth.

Ticket Management

Collaborative tickets can be used for better customer service. Offers - A team mailbox that allows tickets and keywords to be assigned and prioritized.

SLA Management to Agent Performance and Client Response Times

Self-Service for Customers

Knowledgebase articles and automated suggestion popups allow for community problems to be converted into tickets. Client self-service can also be provided using these tools.

Freshdesk Pricing

Software is available in four freshdesk costs options: Enterprise, Growth Pro and Pro. Enterprise costs $79 per month.

Freshdesk Reviews

It's easy to use and affordable. This can happen if you use another brand or another brand.

Box Project Management

BOX is a shared file sharing platform that allows businesses to collaborate on files. It can also be accessed via any device including tablets and smartphones.

Box Software Features

Security

Box's security tools can be used in limited ways, but premium subscriptions do not allow customization. However, you can remove lost or stolen devices from any plan.

Cloud Storage

Box provides many cloud storage options. Businesses might prefer Box's cloud storage capabilities to store and retrieve files rather than verifying version history.

Collaboration

Box Pricing

There is a total of four box cost options available for the Box tool.

Businesses can take advantage of this offer for $15 per user per month. The offer has limited features and only three users.

Business Plus: $25 per Month for this option. Unlimited storage.

Enterprise: $35 per month. Users have unlimited storage, and can upload 50GB.

Enterprise Plus Pricing: Prices are not available because they can be customized. Contact the vendor for a custom quote.

Box Software Reviews

It is very easy to use.

Last Thoughts

Box and Freshdesk comparisons show the strengths and weaknesses of each tool. Do extensive research before you make a decision on a program.

Read More: Wrike Pricing vs Smartsheet Pricing: Updated Features and Reviews

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